PCR Tech and IT retail, distribution and vendor news

Our Mystery Shopper travels to the Lakeside Centre to look for a netbook

Company blames old tech as Irish workers are made redundant

Company reports Best Buy Europe business hitting ?773 million, up six percent

Claims antitrust ruling failed to consider all evidence

Cash-rich resellers to embark on acquisition spree, claims analyst

Investigation into abuses by PC store staff prompts trade body to kick out offending member

Key milestone reached more than two weeks ahead of schedule

Legal requirements for traders are there to protect consumers and with several stories in the press at the moment it is a good time for a quick review of them.

BLOG: Trade body issues advice to members on the regulations they need to know

Every interaction that a person has with a business builds up a picture of that company. Every little thing affects it: how the phone is answered, how bright and tidy the place is, and the quality of any information given out by the shop, such as opening times.

BLOG: Trade body launches study into the most effective means for pulling in customers

Investigation claims to uncover abuses made by computer repair stores