PCR Tech and IT retail, distribution and vendor news

Rich O’Neill, Product Development Manager at Stormforce Gaming explores the burgeoning prospects currently presented the gaming industry. Demand for gaming systems is stronger than ever. The last 18 months have seen ground-breaking product launches in both the PC and Console sector with free to play games and subscription services coming …

Simon Thompson, SVP Global Customers, Westcon EMEA looks at the increasing focus on the partner experience (PX), and how it’s never been more important to deliver an exceptional digital experience. We’ve all seen the increasing importance placed on the customer experience (CX) over the past few years. Consumers today expect …

Val Vacante, Director of Strategy, LiveArea/Founder, Collabsco discusses the launch of HeadOffice.Space, a metaverse for businesses to remotely connect and collaborate. Fortnite, the cultural phenomena that started out of a game jam back in 2011, with a successful launch in 2017, has evolved into one of the most popular games …

Damian Trendall, Line Of Business Manager B2C Projectors, BenQ UK Ltd explores how the gaming projector has come of age and is shaping up to be the next ‘big thing’ in gaming. Throughout lockdown there was a significant increase in people getting creative with their home set-ups as we all …

 Ribbon Communications Inc. is extending its support for Microsoft’s recently introduced Operator Connect for Microsoft Teams service. Ribbon is adding Professional Services capabilities including Operator Connect API integration, configuration, provisioning, and automation support to complement its market-leading portfolio of Direct Routing certified Session Border Controllers (SBCs). The newly added Professional Services capabilities …

Puzzel, a European Contact Centre as a Service (CCaaS) provider, has acquired Swedish digital engagement company Vergic. Headquartered in Malmö and with offices in Stockholm, Vergic’s technology enables companies to engage with online customers via AI-supported messaging and collaboration tools. The company’s solutions include advanced chatbots, site messaging, live chat, …

CWSI is to be boosted by a new investment of over £1M to support the planned growth of the business in the UK. This investment includes the creation of 25 new roles in the UK and Ireland by the end of 2022. Headquartered in Dublin, CWSI entered the UK market …

Agilitas IT Solution’s eVentory Charter rollout coincides with the launch of its Sustainability Pledge in support of a more sustainable and healthy future. The company has built this pledge around three core pillars – Planet, People and Partners – that drives the company build a more sustainable culture and support partners …

Kensington’s new SD5700T Thunderbolt 4 Dual 4K Docking Station with 90W PD is a featured Thunderbolt accessory for Intel Evo platform-verified laptops. This is the ultimate high-performance, plug-and-play solution for maximising user’s computing experience of Intel Evo platform-verified laptops. The SD5700T transforms the laptop into a complete desktop workstation by …

If you have a cybersecurity question then cyber security specialist Kaspersky could have the answer. Or is at least is prepared to give it a go with its new “Ask the Analyst service” by which you can submit a question to its researchers for their opinions and guidance on cyberthreats …

Lemongrass has launched its multi-cloud strategy having signed partnerships with Microsoft Cloud and Google Cloud Platform. Lemongrass will now offer its highly automated SAP cloud migration and managed services to companies using one or more of the top hyperscale cloud platforms. Since 2010, Lemongrass has been synonymous with helping organisations …

AOC and MMD’s Paul Butler considers the rise in popularity of esports and how this is fuelling the demand for gaming hardware. Competition in gaming is nothing new, but it has never been tougher than now. I remember the days of humble LAN parties, which have long transformed into million-pound …