Features

Customer service has always been at the centre of Acer corporate strategy.  When choosing one brand over another, after-sales service is a crucial element that is assessed alongside design and build quality. Unlike many competitors who outsource this important asset, Acer has retained full control of its repair centres. The …

Hannah Bravo, chief operating officer at Loop Returns looks at crafting Sustainable Return Policies for Gen Z. In a world increasingly focused on sustainability, brands are facing heightened scrutiny from consumers, particularly Gen Z, who prioritise ethical and eco-conscious practices. According to a recent sustainability study from Deloitte, a significant …

This report from Transputec looks at the importance of the right partnerships to help your business grow. The retail landscape has undergone a dramatic transformation in recent years, driven by the unstoppable force of technology. With the rise of e-commerce and the shift in consumer behaviour towards online shopping, retailers …

Rebecca Quinlan, marketing manager at Synaxon, says that by making a long-term commitment to equality, putting the right processes in place, and fostering an equitable culture, channel companies can set themselves up to become better, stronger and more innovative. Being an ambitious woman in the technology industry means you have …

Josh Gordon of Geonode, sketches out how trivial technical issues can culminate in creating substantial impacts. A recent study conducted by the Small Business Technology Association (SBTA) has thrown an alarm amidst small-scale enterprises. The SBTA’s study reveals an undeniably worrying situation, with a massive 60% of small businesses finding …

Alexander Lefterov of Tiger Technology talks to PCR about OPF hybrid data storage. For years, migration to the cloud was hailed as the next great data storage thing. Businesses flocked to public cloud platforms, lured by promises of agility, elasticity, and scalability. Indeed, all of this, plus the cloud’s inherent …

Getting to know and truly understanding your customers is widely acknowledged as a business essential. In order to sell customers something that they want or need, you have to understand their wishes and demands. Yet, a disconnect between retailers and customers still appears to remain. Take the highly topical and …

The holiday season brings with it the joy of gifting, and there’s a special magic in presenting loved ones with the latest technology. From innovative gadgets that spark creativity to interactive devices that bring families together, tech toys can add an extra layer of excitement and wonder to the festivities. …

Following the release of the 2023 UK Forrester cybersecurity study, Guy March, senior director channel sales EMEA of Tenable talks about how the findings pertain to the channel.  The key takeaway is that, for far too long, security has been treating the symptoms of cybercrime rather than curing the disease. …

By Darren Guccione, CEO and co-founder of Keeper Security. It’s a lucrative time of year, and not just for retail businesses. Cyber criminals also look to take advantage of the increased traffic and high sales volume, which provides cover for them to actively target retailers with cyber attacks. Keeper Security, …