Mozilla CEO unhappy with Windows 10 as 14m upgrade their PCs

Within the first 24 hours of Windows 10’s release over 14 million users upgraded their devices, but Mozilla’s CEO is not happy with some of the changes to Microsoft’s new operating system.

Those that are now using Windows 10 may have noticed that it has made some changes to their default apps. One particular change affects your main browser – whatever it was before, it will now be Microsoft Edge, the new Explorer.

Noticing the change, Mozilla’s CEO, Chris Bear, has expressed his disappointment in an open letter to Microsoft’s Satya Nadella, complaining that it now takes twice the number of mouse clicks and a lot of scrolling to set it back to your preferred browser – whether that’s Mozilla’s Firefox or Google Chrome for example.

Beard’s open letter, which was posted on The Mozilla Blog, reads: “I am writing to you about a very disturbing aspect of Windows 10. Specifically, that the update experience appears to have been designed to throw away the choice your customers have made about the Internet experience they want, and replace it with the Internet experience Microsoft wants them to have.

“When we first saw the Windows 10 upgrade experience that strips users of their choice by effectively overriding existing user preferences for the Web browser and other apps, we reached out to your team to discuss this issue. Unfortunately, it didn’t result in any meaningful progress, hence this letter.

“We appreciate that it’s still technically possible to preserve people’s previous settings and defaults, but the design of the whole upgrade experience and the default settings APIs have been changed to make this less obvious and more difficult. It now takes more than twice the number of mouse clicks, scrolling through content and some technical sophistication for people to reassert the choices they had previously made in earlier versions of Windows. It’s confusing, hard to navigate and easy to get lost.”

Read more about Microsoft’s new OS and how its features will affect you in our dedicated Windows 10 section.

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