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A new report from industry analyst firm Quocirca has revealed 2015’s market leaders in managed print services (MPS).
Xerox remained the lead. Despite limited MPS revenue growth in the past year, its leadership margin was boosted by its breadth of capabilities across office and enterprise printing.
Other market leaders include Lexmark, HP, Ricoh and Canon. Quocirca noted that Lexmark showed strong growth and continued investment in and enhancement of both its MPS and ECM portfolios.
“Lexmark’s unique portfolio of industry specific business solutions and managed print services delivers unmatched value to organisations of all sizes,” said Marty Canning, Lexmark executive vice president and president of Imaging Solutions and Services.
“We take great pride in the ongoing recognition of our MPS business, our industry-leading MPS renewal rates and our continued high win rates with large, global organisations.”
The managed print services market continues to gain momentum as enterprises seek to tackle escalating print costs and drive greater business efficiency, revealed Quocirca in its report.
The research shows that 51 per cent of organisations (either already using or planning to use MPS) indicating they plan to increase expenditure on MPS over the next year.
Whilst broader workflow solutions are proving to be a significant differentiator, service delivery remains a key MPS market driver. Quocirca believes that continued investment to drive enhanced service performance through predictive analytics and a focus on consistent delivery through integrated back-end platforms is ultimately what sets the leading providers apart.
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