Tag Archives: Opinion

Earlier this year, the Applegate-Brunel Digitisation Index was published for the very first time in the UK. It reflects the result of an extensive research study in which over 800 UK businesses participated. This index stands overall at 56.9 (with the score 50 representing the midpoint between entirely undigitised and …

Tatham looks at how the distie market is evolving

According to a recent survey by HM government, security breaches are on the rise with 90 per cent of large organisations reporting at least one incident in 2015, compared to 81 per cent the year before. Despite this, many organisations are still guilty of taking a laissez-faire attitude to security …

Recent research has revealed 37 per cent of IT providers are struggling to meet service level agreements (SLAs). To me this comes as little surprise, every organisation requires a different level of service and different parts, so meeting four, let alone two hour SLAs is always going to be a …

Stericycle's European VP outlines why product safety is a big issue for the channel

As children filter back to school to embark on another year, it presents a great opportunity for schools to evaluate their technology solutions. This is particularly relevant with newer technology, such as tablets, where the return on investment is still up for debate. Tablets have been a popular consumer item …

Rachel Gordon from Mad Catz says her life is never dull at work

After Exertis acquired Computers Unlimited, the market is going through huge changes

Traditionally, purchasing IT stock that would never be used was an unavoidable business cost. Organisations bought IT hardware spares in order to provision for any potential downtime. It was assumed inevitable that some spare parts would remain unused, left to sit on a shelf or even be disposed of. Not …

The partner community currently faces a significant challenge. This is the challenge of the cloud and how a traditional IT channel business can credibly enter the market. There are scare stories in circulation with certain well-known businesses not performing as well, but there are even more positive examples of companies …