Zoom Video Communications, Inc. latest release is a Zoom Whiteboard digital canvas. Users can interact with the Zoom Whiteboard similar to an in-person experience, creating more visually engaging and efficient collaboration. With the global workforce embracing hybrid work environments across industries, there is an increased need for solutions that seamlessly …
Read More »PCR’s April Life in the Channel with Zoom’s Dion Smith
Zoom Video Communications, Inc.’s Head of EMEA Channel, Dion Smith outlines the company’s business plans within the channel, why channel companies should consider adding Zoom to their portfolios and where it sees the future of video conferencing headed. At the end of January this year Zoom Video Communications, Inc. announced …
Read More »Zoom’s omnichannel contact centre solution enhances video-optimised interactions
Zoom Video Communications, Inc.’s new omnichannel contact centre solution is optimised for video. Zoom Contact Center will have over 100 agent, supervisor, and contact centre administrator features at launch. Future investments will include additional channels, CRM and workforce management integrations, and AI/ML to optimize agent productivity. At launch, Zoom …
Read More »Zoom to acquire Five9
Zoom Video Communications, Inc. is to acquire Five9, Inc., a provider of the intelligent cloud contact center. The acquisition is expected to help enhance Zoom’s presence with enterprise customers and allow it to accelerate its long-term growth opportunity by adding the $24 billion contact center market. Zoom’s acquisition of Five9 offers …
Read More »Zooming in
Best described as a video-first unified communications platform, Zoom ultimately brings people together remotely. Here PCR talks to Phil Perry, Head of UK & Ireland at Zoom Video Communications about how this application is transforming the remote/home working experience Zoom has a handle on the world of virtual meetings and …
Read More »Zoom reports results for third quarter 2020
Zoom Video Communications, Inc. has announced financial results for Q3 2020. “Strong demand and execution led to revenue growth of 367% year-over-year with solid growth in non-GAAP operating income and cash flow in our third fiscal quarter, said Zoom founder and CEO, Eric S. Yuan. “We expect to strengthen our …
Read More »Maverick AV Solutions to help Zoom expand its global footprint
The business will support the growth of Zoom’s workplace collaboration solution.
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