Tag Archives: SML Group

Feature: Why BOPIS and BORIS are key to a seamless customer experience

Dean Frew, CTO & SVP of RFID Solutions at SML Group explains how retailers can use RFID technology to elevate the customer experience. Customer shopping behaviours have continued to evolve in recent years, driven by mobile on-demand shopping, multiple ways to research and purchase items, and an overall desire for …

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Black Friday Holiday 2022: Finding Success Despite Uncertainty

Black Friday is one of the retail sector’s busiest days. With the UK expected to spend £8.71 billion over the 2022 Black Friday weekend, it is pivotal that retailers are able to make the most of heightened demand as the curtain raises for the festive shopping period. Compared to previous …

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