Tag Archives: Retail Analysis

Rob Shaw, SVP Global Sales at Fluent Commerce, explores the benefits of drop shipping and explains what retailers can do to make it work. Over the last two years, with consumers compelled to shift to online channels, retailers have had to supercharge their operations to respond efficiently to these changing …

Genefa Murphy, CMO at Five9 explores the impact the rise in the cost of living is having on the retail industry as consumers look to tighten their outgoings.  With soaring temperatures echoing the UK’s soaring rates of inflation, experts are warning that retailers are facing a challenging summer. Trends indicate …

Derek O’Carroll, CEO of Brightpearl investigates the highly competitive world of ecommerce. The behind the scenes battle going on between the two biggest ecommerce platforms in the US – Amazon and Shopify – could have significant implications for merchants. Amazon’s real customer is the end consumer – rather than the …

Soumaya Hamzaoui, Co-Founder and Chief Operating Officer at RedCloud, explores the shift toward open commerce and how Web3 and decentralised platforms will be integral to the next phase in a user-controlled Internet. Since the dawn of time, global commerce has been linked to economic development. From the Silk Road, which …

Naomi Palmer, Digital Director at Storey focuses in on hybrid retail and how it is impacting the future of sustainable shopping. The pandemic has transformed the nature of work – with more employees working from home than ever before – but it has also changed the face of retail. Consumers …

Richard Farrell, CIO at Netcall explains how businesses do not necessarily need to turn back on previous pandemic-driven investments, but instead should consider leveraging and developing CX technologies to reinvent and reinforce the customer and employee experience. 2021 was another year of epic firefighting in which customer experience (CX) innovation …

Alan Chester, VP of eCommerce at Luzern explores how to be successful in a multichannel sales world. Fueled by the pandemic, changes in shopping behaviour have touched virtually every corner of the globe. In fact, the UK is experiencing the fastest eCommerce growth rate in the past decade. With up …

In the latest February issue of PCR we have a special focus on Independent Retailers. It goes without saying that the retail market has gone into a complete spin these past few years following the pandemic, with many major high-street brands falling victim to the effects of the lockdowns. Included …

James Smith, Brand Experience Director at Retail Marketing Group explores the next steps in digital consumerism. As the eCommerce industry continues to grow exponentially in a post-pandemic world, it is clear that businesses need to adapt to a more digital-savvy consumer. To be able to do this, businesses must meet …

Derek O’Carroll, CEO of Brightpearl explores a trend that every retail business needs to get on board with – and fast – because in the digital neighbourhoods of the future, people will ‘show up’ to online stores as an event; not only to browse and buy goods, but also to …