research from CM.com examining the impact of chatbots on customer service and employee experience has found, 47% of decision makers say basic/limited chatbot answers are preventing them from further improving customer experience. Whilst 54% of customer service professionals agree that limited conversational capabilities, poor integration with other systems and an …
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As governments around the world invest in critical national infrastructure to modernise manufacturing, transportation, and healthcare, they are seeking ways to speed 5G network upgrades. CommScope is addressing this need by launching HELIAX SkyBlox which helps network operators put reliable mobile networks in place at a vigorous pace. Weighing at 1 …
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Tech Data has launched a new business resource group (BRG) for LGBTQ+ personnel in the UK and Ireland. Known as SPECTRUM, the group encourages a place of diversity and inclusion. The group has been launched to align with Pride Month. Allies and anyone at all interested from Tech Data UK and …
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Unisys Corporation has deployed Unbound CORE to strengthen its security with centralised management of code signing and cryptographic keys. Unisys chose Unbound CORE to unify the key management and security policies across the organisation – both for security standards and for efficiency. Alongside key management, they also required the capability …
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Secure Code Warrior has enhanced its global partner program. Pieter Danhieux, CEO and co-founder of Secure Code Warrior, said: “The Warrior Partner Program is a platform to maximise the potential of developer-centric security. By enabling partners to offer or integrate Secure Code Warrior as a core component of their DevSecOps …
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WatchGuard Technologies’ latest Internet Security Report shows that 74% of threats detected last quarter were zero day malware, capable of circumventing conventional signature-based antivirus solutions at the time of the malware release. The report also found that network attacks surged, with a 21% increase compared to the previous quarter and the highest volume since early 2018. With WatchGuard appliances detecting more than 4 million network attacks, corporate …
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The ThinkPad X1 Extreme Gen 4 is Lenovo’s latest addition to its ThinkPad portfolio. Powered by up to the latest 11th Gen Intel Core i9 H-Series vPro processors and available with the latest NVIDIA GeForce RTX Laptop GPUs, up to 64GB DDR4 memory and dual Solid-State Drive (SSD) support, the …
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In the September issue of PCR we will be looking at Diversity in the channel, which includes our annual Top 25 Women in Tech feature. Alongside this we will be looking at TECH CHANNEL INNOVATION: It’s been a difficult couple of years following the global pandemic so we are keen …
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Final call for entries for PCR’s 30 Under 30 List DEADLINE FOR ENTRIES IS 15th JULY The winner of PCR’s 30 Under 30 List, plus a guest will be invited to attend this year’s prestigious PCR awards gala night. To reward and recognise the best nominee we will host you …
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Go Instore is partnering with Appointedd and Marks and Spencer to launch M&S Video Expert, a live-video service designed to recreate renowned, outstanding in-store services for online customers. The M&S Video Expert service, powered by Go Instore, enables staff from beauty and furniture departments to connect to customers shopping from home, offering convenience …
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