Analysis

Security threats top concerns for UK SMEs

JumpCloud’s SME IT Trends Report Q1 2025 has found that 61% of small to medium-sized enterprises (SMEs) regard security as their biggest challenge in 2025. Forty-five per cent of surveyed organisations have suffered a cyber security attack, and bad actors are again favouring phishing in targeting these organisations, accounting for …

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Most businesses “overconfident and underprepared” for 2025 cyber threats

Gemserv has published the findings of its latest CISO report, ‘The Future CISO’. The report has been compiled after its second annual survey of chief information security officers (CISOs) at 200 large UK & EU enterprises, across sectors including financial services, energy, retail, IT and manufacturing. Most leadership boards expect …

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New Tech Confidence Index reveals optimism for 2025 amid concerns over government policy

TechMarketView, a leading tech analyst and advisory firm, has revealed that the majority (60%) of UK tech businesses are forecasting a better 2025, despite 56% currently reporting poor or neutral conditions. In a survey of 250 business leaders, including CEOs, VPs, MDs and Sales and Finance heads, TechMarketView sought opinions …

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AI survey reveals scepticism towards Big Tech and strong support for regulation

A survey of experts, marketers and influencers working in AI, conducted by CommsCo PR, has unveiled attitudes towards artificial intelligence (AI) and big tech companies. The findings reveal a growing distrust in technology giants and a clear demand for stricter regulatory measures, as well as a cautionary expectation as to …

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Remote service, cybersecurity and business strategy highlighted as key areas boosted by AI

In July, Espria hosted its Optimise 2024 Q3 webinar, which focussed on supporting operational teams and services with AI-driven tools and featured discussions with some of their key solutions partners from, Gamma, Sophos, Xerox and TP-Link. These industry leaders came together in an open forum to discuss AI in the workplace, …

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Would you spot a deepfake? Research suggests not all Britons are sure

With the rapid advancement of artificial intelligence (AI) capabilities, AI-powered threats are evolving at an unprecedented pace. Security teams are particularly wary, with 93% of cybersecurity professionals expecting AI-powered tools to negatively impact their organisation within the next 12 months. High-profile cases of malicious GenAI deepfake use are now becoming …

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Majority of UK consumers ‘hacking’ customer service to avoid automated chatbots  

ServiceNow, the AI platform for business transformation, has highlighted the challenges brands face in dealing with today’s tech-savvy consumers, with almost four out of five people (77%) looking up tips and ‘hacks’ online to avoid speaking to a chatbot when engaging with customer service. Just under three-quarters (73%) also turn …

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Keeper survey finds tech tools overload makes cybersecurity professionals feel out of control 

Recent research by Keeper Security reveals that nearly half of security professionals (48%) say they favour standalone security solutions for specific issues. Yet, this has resulted in security pros grappling with 32 different security solutions in their tech stacks, on average, and some managing hundreds of different security tools. Moreover, …

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Kaseya’s Future of IT Survey report underscores prioritisation of AI and cybersecurity

Kaseya recently released its 2024 Future of IT Survey Report, which surveyed IT service providers from the Americas, EMEA and APAC regions. Based on the report, increasing IT productivity though automation and AI usage are among the top priorities, while IT cybersecurity remains an area for growth, with IT service providers …

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Sustainable IT in education; refurbished IT supply lines must support schools, says Espria

In a recent survey of IT leaders from Microsoft, Dell and other sector leaders it was revealed that many believe a fifth of all laptops bought by enterprises will be pre-used, refurbished models by 2032. This estimate is attributed to an increased demand for sustainable devices due to squeezed budget, as …

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