Ex-Orange senior vice president and Enreach CEO joins PiPcall as new CEO 

PiPcall has appointed former Orange Senior Vice President and Enreach CEO, Duncan Ward, as its new CEO. With over 30 years of experience in telecoms, Ward’s focus will be on the growth of PiPcall’s flagship product, Mobile+. This follows the recent appointment of Chris Brenchley (ex-Vodafone, Onecom and ZTE) who is the sales and marketing director.

Mobile+’s solution offers advanced Unified Communications and calling features – like call recording and IVR (interaction voice response) – over the dedicated voice network for unparalleled quality. 59% of business leaders say that their phone is the most important tool for running operations (over laptops and computers); with wide reach, accessibility and no internet dependence, PiPcall’s solution ensures that business mobile calling keeps up with this demand.

Speaking about Mobile+, Ward said: “I believe that Mobile+ is the next big thing in telecoms, so I’m incredibly excited to be joining Simon (executive chairman and former CEO), Chris and the team, to build upon the company’s existing successes. Mobile+ is built for businesses that prioritise continuity, mobility and the delivery of quality service. That’s why we’re innovating on the mobile network. Mobile+ is also a game-changer for organisations using a BYOD (bring your own device) model. With a separate phone directory specifically for work contacts, it’s secure, GDPR-compliant and cost-effective.

“My goal is for Mobile+ to become the go-to mobile product for both large and small-to-medium-sized enterprises. I will hyper-focus on delivering an exceptional service to both new and existing customers, while driving growth. To achieve this, we’ll be enhancing communication, product quality and the company’s skill sets, attracting talented individuals to join Pipcall’s team. It’s going to be quite the journey.”

Prior to joining PiPcall, Ward was CEO at Enreach, a European leading provider of telecoms services. He also served as COO of Toople PLC, CEO of Bluestone Media and divisional managing director for Fujitsu Services. As senior vice president at Orange, Ward successfully launched the Orange business brand.

Ward will succeed Simon Hochhauser, the Founder and previous CEO who will transition to the role of executive chairman.

Hochhauser commented: “Duncan has extensive industry experience and a proven track record in driving results. As soon as we met, I think we both got the feeling this would be a great partnership. I look forward to working with Duncan and PiPcall’s exceptional management team during this promising period, and transforming business mobile communications through Mobile+.”

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