PCR Tech and IT retail, distribution and vendor news
Avantra has joined the ServiceNow Service Graph Connector Program by integrating Avantra with Service Graph.
“We listened carefully to the needs of our customers and are excited to be able to bring this out-of-the-box solution to market enabling our clients to maximise the business value from their investments in Avantra and ServiceNow. This will allow SAP Operations teams to be a more integrated part of the IT Operations teams” said John Appleby, CEO Avantra.
ServiceNow Service Graph, the next-generation system of record for digital products and services, evolves the ServiceNow Configuration Management Database (CMDB) beyond inventory and asset management. By using ServiceNow Service Graph, IT organisations are empowered with a broad and deep data foundation for managing the entire lifecycle of digital products and services. Service Graph underpins all ServiceNow products, allowing customers to tie together technology, people, and processes into a service-oriented view. This connected approach enables customers to leverage their existing CMDB investment to rationalize portfolios, automate development and cloud operations, manage risk, and understand ROI, driving high-value business outcomes.
“ServiceNow is leading the future of work by creating great experiences for businesses,” said Jeff Hausman, vice president, and general manager of IT Operations Management, Security, and CMDB at ServiceNow. “We are pleased to have Avantra integrate its Avantra Service Graph Connector to help further enhance satisfaction, build trust, accelerate time to value, and reduce the risk for our joint customers.”
John Appleby, CEO at Avantra, said, “This is an important move for us and our customers. The Avantra Service Graph connector deepens our relationship and integration with the ServiceNow and enables organisations who have invested in Avantra and ServiceNow to streamline their SAP Operations allowing them to spend more time innovation.”
Read the latest edition of PCR’s monthly magazine below:
Like this content? Sign up for the free PCR Daily Digest email service to get the latest tech news straight to your inbox. You can also follow PCR on Twitter and Facebook.
