PCR Tech and IT retail, distribution and vendor news
Enxoo has been selected by Expereo, a provider of managed networks, SD-WAN, and Cloud connectivity solutions, to boost digital transformation, streamline business processes, and deliver a superior customer experience.
The wider adoption of cloud-based applications and SD-WAN is driving the need to continually develop digital capabilities related to operations and business support systems (OSS/BSS) and shifting focus on end-to-end customer experience. Expereo, mindful of these challenges, chose Enxoo to transform core business processes, simplify IT operations, and adapt to changing customer requirements.
“We are happy to have a strong partner like Enxoo to support us in our digital transformation,” said Jean- Philippe Avelange, CIO at Expereo. “Enxoo is a combination of a mature solution embedding strong industry standards specific to telecom, combined with a knowledgeable team able to integrate and tailor it to our specific needs”, he adds.
Enxoo provides Expereo with a fully integrated, scalable and cloud-based BSS platform which is tailored to the needs of the telecom industry. The solution allows Expereo to further automate its sales, service delivery and billing processes, enabling a unified customer journey across all channels.
“We are excited to support and consult Expereo on its customer-centric business transformation journey,” said Artur Ostrowski, CCO at Enxoo. “Through our comprehensive BSS solution paired with our long-term industry experience, Expereo will further strengthen and accelerate its digital capabilities, delivering a frictionless end-to-end enterprise customer experience.”
In adding Enxoo, Expereo can match its agile and software-centric network services with a back-office system that moves with speed and scalability, providing a competitive edge and enhancing the customer experience into the future.
Read the latest edition of PCR’s monthly magazine below:
Like this content? Sign up for the free PCR Daily Digest email service to get the latest tech news straight to your inbox. You can also follow PCR on Twitter and Facebook.
