PCR Tech and IT retail, distribution and vendor news
IT support specialist, Camb IT Support, is offering its clients CloudCover 365 backup services for Microsoft 365.
The product is the brainchild of cloud computing and disaster recovery specialist, virtualDCS, and offers additional features on top of its Veeam foundations.
Incorporating data storage technology from Zadara, CloudCover 365 enables full backup of all aspects of Microsoft 365, including email, contacts, public folders, Teams and all documents in One Drive, as well as intranet service, Share Point.
Mathew Burrell, from Camb IT Support, said: “Microsoft Office 365 enables users to work almost anywhere and on a wide range of devices, which makes it extremely popular. However, its backup system is far from adequate, with big holes in it that a lot of people are simply not aware of.
“We wanted to offer our clients a backup and restore service that is straightforward to use, highly secure and cost effective. We looked in depth at four other options, but CloudCover 365 ticked every box, as well as offering secure encryption, immutability and retaining data for an unlimited period.
“The product is also more cost effective than the US based solution we were previously using and its simplicity and functionality means that on average it now takes much less time to restore a users’ data, which is significantly improving the efficiency of our helpdesk.”
Jason Newell, from CloudCover 365 and virtualDCS, which is a Veeam Gold Partner, explained: “Microsoft 365 is now a staple in today’s business world and a lifeline for organisations that are working remotely during the Covid19 pandemic. However, most businesses have little control of Microsoft 365.
“There is a common misconception that SaaS data in the cloud is inherently safe, but most users don’t realise that although Microsoft is responsible for the software, it isn’t responsible for data backups. Plus, restoring from Microsoft is far from easy. We launched CloudCover 365 last year to overcome these issues and have now incorporated secure encryption and immutability into the product, which is proving extremely popular.
“Crucially, it also offers the option of being a self-serve solution, so end users can access and recover their own files and emails, rather than having to contact their IT department or reseller for support. This sets it apart from the standard Veeam software and anything else on the market.
“The product is now establishing a solid reputation for its quality and simplicity, which is underpinned by strong fundamentals that include being hosted in the UK, G-Cloud accredited and ISO27001 certified, and all this really resonated with Camb IT Support. Like all resellers, the company must deliver for its clients, and provide a best in class solution, which CloudCover 365 offers.
“We’re delighted that Camb IT Support has joined a growing list of resellers worldwide that we’re now working with, which already includes companies throughout the UK, Belgium, Portugal, Sweden and Egypt.”
Resellers of CloudCover 365 have the option of offering it as a fully customisable, white labelled portal and a bolt-on service to existing Microsoft 365 licences or cloud solutions, as well as being able to manage and monitor customers from the central CloudCover 365 portal. Expert guidance and training, along with both branded and white labelled marketing material, is also provided.
Read the latest edition of PCR’s monthly magazine below:
Like this content? Sign up for the free PCR Daily Digest email service to get the latest tech news straight to your inbox. You can also follow PCR on Twitter and Facebook.
