Tag Archives: video

Zoom’s omnichannel contact centre solution enhances video-optimised interactions

Zoom Video Communications, Inc.’s new omnichannel contact centre solution is optimised for video.   Zoom Contact Center will have over 100 agent, supervisor, and contact centre administrator features at launch. Future investments will include additional channels, CRM and workforce management integrations, and AI/ML to optimize agent productivity. At launch, Zoom …

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PNY X-PRO 90 UHS-II SD Cards Capture 8K Video

The PNY X-PRO 90 line of UHS-II SD Flash Memory Cards feature V90 Video Speeds and leverage the latest in Ultra-High-Speed technology, UHS-II. Designed for write-intensive applications such as 4K and 8K videography, these SD cards are ideal for when maximum bit rate and maximum frame rate are necessary. UHS-II …

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Seedtag lowers video skip rate by 85% with extra blend effect

Seedtag has implemented an Extra Blend effect for its branded video advertising solutions in order to maximise the integration of contextual ads into content. This functionality allows brands to integrate their messages into content. The new solutionhas proven video skip rate to decrease by as much as 85%. The Extra …

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Eagle Eye Networks’ 4G, direct-to-cloud body camera

Eagle Eye Networks has introduced a 4G, direct-to-cloud body camera for commercial use. “The commercial body-worn camera market is ripe for new entrants,” said Paul Bremner, Principal Analyst in Omdia’s critical communications group. “Features such as cloud connectivity, 4G, live streaming, GPS, and price, are important to retailers, delivery services, …

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Live video consultations remain popular despite the return to in-store shopping

Data released by Retail technology company, Go Instore reveals that its live video solution has remained popular despite the option to return to stores. In the first 4 weeks of physical shopping reopening, Go Instore’s live video offering has seen over 2.4 million unique visitors as customers continue to shop …

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Quality audio solutions critical to hybrid working EPOS reports

Technology is critical to hybrid working. Business leaders and employees alike want audio and video solutions to help maintain standards, while benefitting from a mix of remote and office-based working, according to the latest ‘Understanding Sound Experiences’ report from global audio brand EPOS. In the last year the lives of …

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Challenges of cloud migration

Frank Crouwel, Managing Director of security technology installer NW Security Group discuses managing migration of CCTV up into the Cloud. Market research, which we conducted late last year, uncovered plans for many organisations to move their CCTV systems into the cloud. The most startling finding was that 71 per cent …

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Limelight Networks advances live streaming with sub-second latency and interactive experiences

Limelight Networks, Inc. has added new features to its Limelight Realtime Streaming. Users will benefit from sub-second latency for time-sensitive video applications that enable live interaction with viewers. The majority of online video viewers (64%) say they would be more likely to stream an event if the event isn’t delayed …

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