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Serviceaide Inc.’s release of Luma 2.5 offers virtual service and support agent access to enterprise knowledge and automated services. Luma Knowledge is part of Luma Virtual Agent 2.5. For larger corporations that need a federated approach to knowledge, Serviceaide offers the Luma Enterprise Knowledge Hub, a self-learning, knowledge-centered service that …
Read More »Serviceaide’s launch of Luma 2.5 knowledge-centred virtual agent streamlines enerprise service & support
