PCR Tech and IT retail, distribution and vendor news
PC Pal's Jat Mann on the shifting printer market
Read More »A day in the life of: Jat Mann, Founder and MD, PC Pal
PCR joins PC Pal founder and MD Jat Mann through a typical day's activities...
Read More »OPINION: Which tablet would you like, Sir?
PC Pal's Jat Mann discuses the adoption of tablets
Read More »OPINION: ‘I’ve had enough – I’m going to work for myself’
Jat Mann talks about the pros and cons of starting your own business, and what to expect
Read More »OPINION: How to hire the best staff for your business
Jat Mann looks back on some of PC Pal’s many weird and wonderful job applicants, before offering up some of his best tips for appointing the right kind of employees…
Read More »OPINION: Only death, taxes and computer problems are guaranteed in life
PC Pal's Jat Mann talks about familiar customer enquiries
Read More »“What do you mean you don’t know everything about IT…?”
Jat Mann explains that sometimes the customer isn't always right
Read More »Better Business: Managing expectations
PC PAL MD Jat Mann offers up some customer service advise
Read More »Better Business: We are all customers
PC PAL's Jat Mann talks about good customer service
Read More »Better Business: ‘Remember people aren’t IT experts’
PC Pal’s MD talks about focusing on customers’ needs
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