Black Friday is one of the busiest days on the retail calendar. Due to the UK’s second lockdown, this year’s event will take place exclusively online. With online retail association IMRG predicting sales to grow between 35-45% during the event versus last year’s sales, we spoke to technology experts to …
Read More »Urb-it partners with Fluent Commerce
Urb-it is partnering with order management platform Fluent Commerce to improve the omni-channel experience for their customers. Fluent Commerce’s technology will allow retailers to synchronise their inventory across distribution channels. Through this ability to fulfil from anywhere, retailers can not only increase sales, but also use their store networks as …
Read More »Online shopping: Now’s the time to win customer loyalty
Online shopping is now bigger than ever as more consumers seek the comfort and convenience of shopping from their homes. But getting the customer experience right is vital as consumers look to challenge their conventional high-street traditions and are more prepared than ever to trial online shopping, especially with Christmas …
Read More »Customer Experience & Profitability: It’s not a balancing act – have both!
Rob Shaw, MD EMEA at Fluent Commerce discusses how Omnichannel vendors must act now to streamline their physical and digital user experience to encourage customers back in stores or face loosing out Omnichannel fulfillment has increased rapidly in the UK as retailers respond to the massive shifts in both consumer …
Read More »Why retailers need a unified approach to inventory
Rob Shaw, Managing Director EMEA at Fluent Commerce, explains why retailers need to transform the way they approach in-store and online fulfilment.
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