ConnectWise plans to expanded its cyber security collaboration with Intel. Intel Threat Detection Technology (Intel TDT) helps identify cyber threats and detects malicious activity. ConnectWise will integrate Intel TDT technology within the Remote Monitoring and Management (RMM) software agent to allow RMM to identify and respond to security incidents rapidly. …
Read More »Five Ways to Scale Your MSP Business in 2022
Gregg Lalle, SVP International Sales and Strategy at ConnectWise explores how MSPs can bolster their businesses. The tumultuous events of the past two years have completely reset the definition of normal. Today’s new business landscape features varying degrees of virtual work, fast-shifting technology needs, increased concerns around cybersecurity and more. …
Read More »ConnectWise Forms New Business Units and Appoints New CISO
ConnectWise has formed four Innovation Business Units, these include: Unified Monitoring and Management, Business Management, Cybersecurity, and its Asio Platform. “We recognise that rapid, meaningful product innovation requires partner proximity and centricity, impeccable product management and engineering rigor, and leadership that connects all aspects of our operating model to ensure …
Read More »ConnectWise Launches ‘ConnectWise Virtual Community
ConnectWise’, launch of its Virtual Community offers one central space online providing links to helpful content that support. Two key community collaboration spaces are offered within this virtual community: ConnectWise Solutions and the IT Nation. Both spaces are exclusive for ConnectWise partners to connect with one another, interact with ConnectWise product …
Read More »ConnectWise acquires SmileBack
ConnectWise has acquired SmileBack, a customer experience solution provider. The acquisition will pair ConnectWise’s IT solution provider software and services platform with SmileBack’s feedback system. SmileBack’s surveying and reporting tools provide instant feedback enabling businesses to see data, analyse the information and take meaningful action to improve customer satisfaction, net promoter …
Read More »ConnectWise unveils new security measures
ConnectWise has announced a series of innovative new product developments and programs. First up is the company’s launch if Asio to manage both physical and virtual endpoints along with cloud applications and infrastructure, IoT and more. ConnectWise can deliver automation and access for support in all these areas and has …
Read More »ConnectWise welcomes Amy Lucia as Chief Marketing Officer
ConnectWise has appointed Amy Lucia as chief marketing officer. Lucia brings over two decades of marketing leadership delivering exceptional outcomes in the Fortune 100 enterprise and SMB spaces. Prior to ConnectWise, Lucia served as vice president of corporate marketing at Blackbaud (Nasdaq: BLKB) during a season when the brand rapidly catapulted …
Read More »The Benefits of Adopting a Unified IT Service Delivery Approach
Gregg Lalle, SVP International Sales and Strategy, ConnectWise Explores the next steps in the digital evolution. Over the past 12 months MSPs have played a pivotal role helping customers to respond to the impact of COVID-19. Global pandemic aside, many MSPs are now seeing their customers reprioritise what’s next on …
Read More »ConnectWise’s new billing and data tools for TSPs at IT Nation Explore
ConnectWise, has added two new features at IT Nation Explore: BrightGauge Essentials and ConnectWise Manage Billing Reconciliation. BrightGauge Essentials delivers out-of-the-box dashboards to give smaller TSP partners immediate insight into the health of their business, while ConnectWise Manage Billing Reconciliation enables Manage partners to efficiently reconcile vendor bills, save time, …
Read More »ConnectWise and SentinelOne enhance cybersecurity offering
ConnectWise and SentinelOne are partnering to offer SentinelOne Control and SentinelOne Complete as standalone products in the ConnectWise security product suite. “TSPs and MSPs are realising that the stakes have never been higher in cybersecurity as ransomware, cyberattacks and other emerging threats are increasingly causing major business catastrophes,” said Jason …
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