AI-driven marketing analytics software from Navori Labs has been designed to improve the customer experience. Aquaji counts unique visitors and gathers demographic data, length of stay, wait time and attention span KPIs over segmented time slots to help understand consumer habits and profiles. The Aquaji launch follows three years of …
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TBI Bank, a phygital lender, focusing on Southeast European markets, is partnering with Onfido. Using Onfido’s AI-powered ID verification service, TBI’s customers can sign up by taking a snap of their government-issued identity document (ID) and taking a selfie. Onfido first checks that the ID is genuine and then matches …
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Netcall has launch a robotic process automation solution called Liberty RPA. RPA uses software robots to perform a list of actions to automate a task. This list of actions is typically created by watching the user perform that task in an application’s graphical user interface (GUI) and then perform the …
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Engaging with the audience or knowing your customer is a top priority for any sales environment and both in-store and online shopping experiences are no exception. Just as advertising is designed to subliminally appeal to the target market, shoppers should feel that they are being guided through the shopping experience …
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Avaya’s OneCloud CCaaS and OneCloud CPaaS portfolios are now available with its AI Virtual Agent Enhanced, with new human-like automation features. This conversational AI capability uses Google Cloud Dialogflow CX, and is part of Avaya’s integration of Google Cloud’s Contact Center AI (CCAI). The combination of Avaya AI and Google …
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LocalBitcoins has expanded its partnership with Onfido, using its AI Identity Verification and Known Faces solution, to create a secure environment for trading for new joiners. For users opening an account, they simply take a photo of their government-issued identity document (ID) and a selfie to complete the verification process. Onfido …
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A new study has been released by UCL Associate Professor JP Vergne, exploring the growth of centralised digital platforms called: Decentralized vs. Distributed Organization: Blockchain, Machine Learning, and the Future of the Digital Platform. A handful of platforms dominate the global economy in the 21st century mainly by using machine …
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ServiceNow is to acquire Element AI, an artificial intelligence (AI) company with deep AI capabilities. Element AI Co-founder and Lead Fellow, Dr. Yoshua Bengio, a winner of the 2018 ACM A.M. Turing Award for his pioneering contributions to modern AI, will serve as a technical advisor for ServiceNow. With this …
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This year, companies of all sizes have turned to the cloud to meet the needs of newly distributed workforces and maintain operational efficiencies. Gartner predicts this trend will continue into 2021, with public cloud spending expected to grow by 18.4% next year. Yet, while 2020 saw businesses innovate to keep pace, in …
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Rafael Funes, creator and executive chairman, LOVIS Imagine a scenario where business leaders can instantly access real-time operational information across all functions, just by using their voice. Voice-activated virtual assistant AI technology is commonly used at home, but rarely in business. And if it is, it’s voice recognition technology, rather …
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