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How to retain customer trust: The importance of compliance

customer trust mainjpg How to retain customer trust: The importance of compliance

Consumer trust in a business has never been so critical. Take, for example, the recent hack on Ashley Madison which saw customer data stolen from its 37 million users, leaving patrons details exposed and the businesses reputation in tatters. This news demonstrates the need for customers to feel confident that …

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Why is everyone afraid of OS X?

os x web page mainjpg Why is everyone afraid of OS X?

When I speak to the network managers of secondary schools and academies across the UK, there are three letters that when uttered never fail to make them shudder: OS X. Similar to a brown food paste commonly found on toast, Mac OS X is very much “love it” or “hate …

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How digitisation will impact your business

claire umney aeb mainjpg How digitisation will impact your business

Earlier this year, the Applegate-Brunel Digitisation Index was published for the very first time in the UK. It reflects the result of an extensive research study in which over 800 UK businesses participated. This index stands overall at 56.9 (with the score 50 representing the midpoint between entirely undigitised and …

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