Analysis

Derek O’Carroll, CEO of Brightpearl explores a trend that every retail business needs to get on board with – and fast – because in the digital neighbourhoods of the future, people will ‘show up’ to online stores as an event; not only to browse and buy goods, but also to …

Roger Sowerbutts, SVP of Product and Marketing, Go Instore considers the changing landscape of ecommerce and the role of the darkstore Retail as we knew and loved it has altered dramatically and been replaced by a landscape shaped by changed consumer behaviours and a demand for different shopping options for …

The ONS Business Insights report paints a bleak picture, says the delivery expert ParcelHero. 12.5% of retailers say they have been unable to get key products and 20% of transport companies have suspended business. New UK trade figures released by the Office for National Statistics (ONS) are extremely concerning, says …

Cas Paton, Founder and CEO of OnBuy.com talks to Michelle Winny, Editor of PCR about how shopping trends have evolved following the pandemic and the way we have embraced eCommerce as part of everyday life. It’s almost impossible to ignore the importance of online shopping today – eCommerce has become …

John Seidl, Retail Consulting Partner at GreyOrange looks at the impact the pandemic has had on the ecommerce supply chain and ways to handle the surge in online shopping. Retail fulfilment networks weren’t prepared for the chaos generated by the pandemic. They had all sorts of inventory stuck inside bricks-and-mortar …

Lysa Campbell, CEO at Retail Marketing Group explores how online retailers can look to maximise content and user interaction, enhanced by virtual reality. The last year has seen retail take a big hit, with companies finding new and innovative ways to cater to consumer needs. The Internet has been the …

New research conducted by Blancco Technology Group, Online Device Trade-Ins: Building Trust in an Invisible Process, found that 57 percent of global consumers expect to upgrade to a 5G device in the next 24 months. Of these, almost half (49 percent) intend to trade in their old device as part …

In a channel security focused round table, Amanda Adams, Senior Director – European Alliances at CrowdStrike, Antony Byford, Managing Director, Westcon UK & Ireland and Anton Shelepchuk , NAKIVO’s VP of Sales delve into the underworld of cyber crime and what the channel needs to consider to stay safe. Here’s …

In a guest article Derek O’Carroll, CEO, Brightpearl shares five strategies online retailers can deploy to build trust with their customers and why it’s vital to get this right to survive the post-Covid retail landscape. Brightpearl is a digital operations platform for retailers and wholesalers with a clear mission to …

Rob Shaw, MD EMEA at Fluent Commerce argues that to foster memorable and profitable shopping experiences in the ‘post-Covid’ era, retailers should consider implementing certain strategies for intelligent, flexible order fulfillment In the past 12 months, the COVID-19 pandemic and resultant national lockdowns have prompted a seismic shift in the …