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Arrow Electronics has made ArrowSphere Assistant, an AI-powered copilot tool that helps its channel partners optimise their customers’ cloud businesses when using the ArrowSphere Cloud platform, generally available.
“Combining the power of generative AI with ArrowSphere Cloud’s powerful data allows this tool to go beyond just answering cloud queries, but guide channel partners to new heights of cloud service excellence,” said Eric Gourmelen, vice president and chief technology officer of global ArrowSphere Cloud and AI. “Our early adopters have seen value in ArrowSphere Assistant in delivering greater efficiencies, better cloud performance, and even uncovering new opportunities with their customers, all while reclaiming time at work.”
ArrowSphere Assistant provides channel partners with deeper data and visual aids, making cloud management faster, better informed, and more efficient, at scale. It can improve operational workflows, reducing the number of clicks and manual data processing. Ninety percent of current users rate the assistant capabilities above 8 on a 10-point scale and more than 94 percent of current users would recommend ArrowSphere Assistant to others.
Arrow introduced distribution’s first AI business companion to initially address the most critical cloud business areas by providing robust use cases for channel partners to uncover new business opportunities, improve efficiencies with their FinOps activities and enhance their comprehension of the security posture of their customers, all while managing their cloud business through ArrowSphere Cloud.
Since the limited release in March 2024, ArrowSphere Assistant has been road tested by a global network of Arrow channel partners.
