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Founded in 1976, Acer has consistently focused on making technology accessible and relevant for everyone. Innovation remains at the core of its approach, addressing challenges brought on by social and environmental changes. As Acer approaches its 50th anniversary, the company remains committed to supporting businesses through comprehensive IT solutions that promote sustainable growth, financial stability, and long-term peace of mind.
The digital transformation journey offers businesses a multitude of benefits, with security, sustainability, and efficiency being paramount in today’s era. Acer provides concrete solutions and competitive advantages across its business segments, including a commitment to sustainability, an innovative product portfolio, a strong network of channel partners, award-winning service, and sales tools.
Channel partners
Acer’s growing ecosystem of partners plays a vital role in reaching end-customers and supporting their digital transformation journey with a complete range of solutions and services. These partners offer industry-leading expertise, helping businesses make informed decisions when selecting solutions and providing ongoing support as their needs evolve. This network also allows Acer to effectively target specific niche markets like healthcare, education, and digital signage.
The Synergy Partner Program offers three tiers of certification: Authorised, Gold, and Synergy Platinum. These tiers cater to businesses of various sizes and performance levels, ensuring the right level of support for diverse market segments. Additionally, Acer has designed specialised certifications to cater to vertical markets:
- Acer for Education Partners: Equips schools with innovative technology to transform teaching and learning, preparing students for future jobs.
- Acer Cloud Partners: Leverages their deep understanding of Acer hardware and ChromeOS solutions to support cloud migration.
The Premium Partner label recognises select partners who demonstrate exceptional commitment and proactiveness towards the Acer brand. This label fosters a collaborative environment, encouraging cross-border partnerships and best practice sharing across vertical markets.
Repair and contact centres
Acer’s commitment to local investment is evident in its company-owned call centres and repair centres. This approach allows for greater flexibility in adapting to market demands, optimizing repairs, and guaranteeing the highest quality of service. Acer believes that reliable products deserve reliable service, and its in-house expertise ensures a deep understanding of its offerings.
Sustainability
Creating a better future for future generations is a core principle for Acer. The company works closely with its partners to promote a circular economy, lower its carbon footprint, cultivate a responsible supply chain, and enhance well-being and adaptability within its workforce. This commitment is reflected throughout Acer’s professional portfolio, particularly in the Vero line, which features:
- Up to 60% post-consumer recycled plastics in the chassis.
- 100% recyclable packaging material.
- Toxic-free printing processes.
- Self-maintenance design for easy disassembly, repair, and upgrades, extending product life and minimizing e-waste.
Next-generation sales tools
Managed services, offered through Acer as a Service (including Acer Smart Financing and Acer Device as a Service), represent the future of technology due to their financial and environmental benefits. These services provide a flexible way for businesses to manage their IT infrastructure, reducing their carbon footprint and minimizing e-waste when it’s time to upgrade devices. This approach also fosters strong, long-lasting partnerships with end-users and channel partners.
Acer Trade-in Express allows customers to return old devices and receive an instant valuation, promoting responsible resource management and contributing to a circular economy through device repurposing or safe recycling.
