Logitech unveils Zone Wireless 2, the AI-powered headset for hybrid work

Logitech has introduced Zone Wireless 2, a business headset that uses AI to deliver noise-free calling experiences. Far-end noise suppression, noise-cancelling mics, hybrid Active Noise Cancellation (ANC), and personalised stereo sound help professionals hear and be heard clearly in calls and meetings.

In today’s hybrid work environments, individuals work from various spaces, and noise and sound quality can affect collaboration and productivity. A recent Equipping Your Employees for Hybrid Work study found that 85% of work-from-home users struggle with audio issues, whether from background noise or poor sound quality through computer speakers. The same study found that hybrid workforces lack modern collaboration tools, such as quality headsets.

“Zone Wireless 2 is Logitech’s headset for professionals who need technology with a high degree of control and innovation,” said Prakash Arunkundrum, chief operating officer at Logitech. “We built Zone Wireless 2 with advanced technology for performance at a lower carbon footprint.”

Notably, the headset allows the user to suppress ambient noise from the other person’s side of the call, even if that person is not wearing a noise-cancelling headset. The Advanced Call Clarity feature, activated through Logi Tune, uses AI to separate the other caller’s voice from their background. Mics suppress sounds and conversations through advanced beamforming technology that captures the user’s voice. These create a two-way noise suppression system.

Hybrid active noise cancellation (ANC) blocks out ambient noise around employee workspaces such as keyboard clicks, nearby talkers and HVAC noises; and transparency mode, which helps users stay aware of their surroundings while wearing the headset. Upon setup on Logi Tune, users can use the Personal EQ feature to customise the headset to fit their individual hearing range through a self-administered hearing test.

As professionals transition through different scenarios in their workday, they can stay connected with multipoint Bluetooth and smart enumeration. This feature solves the problem users often experience when they leave their computer, lose connection, then return to a setup that appears to be audio-connected but isn’t. Smart enumeration is the result of communication among headset, USB-C receiver and the operating system to switch between headset and computer audio without the user having to toggle among audio sources or remove a dongle.

To power up professional busy work schedules, Zone Wireless 2 provides up to 40 hours of battery life, with talk time and listening time varying based on whether ANC is on or off. A quick five-minute charge provides up to one hour of talk time.

Beyond its functionality and call clarity, the headset boasts a look with soft, breathable earcups, available in Graphite, Off-White, and Rose colourways. While enjoying sound and comfort, professionals can tap or swipe on the ear cup to control media and volume using smart touch controls or enable on-ear detection in Logi Tune to play or pause media when wearing or removing the headset.

The headset is certified for Microsoft Teams with a microphone for open office, Zoom, Google Meet, Google Voice, and Fast Pair.

Integration with Sync, Logitech’s device management platform, provides a secure and scalable approach to remotely manage Logitech devices. Sync allows IT admins to update firmware and troubleshoot Zone Wireless 2, whether the headset is used remotely or in the office, from a single, cloud-based interface.

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