XConnect has partnered with Enabld Technologies, a global tech enabler for easy-to-use enterprise communications, to provide mobile number intelligence for enhanced messaging routing. Enabld will deploy XConnect’s global numbering intelligence data within its communications platform as a service (CPaaS) platform to deliver a consistent and reliable omnichannel experience.
Enabld’s customer base will gain greater messaging accuracy and quality through XConnect’s trusted numbering data which is continuously reviewed, refined and cleaned. Its solution allows Enabld to strengthen its portfolio to deliver rapid, cost-effective, and efficient messages to the right users first time.
“With XConnect technology, we can bridge the gap between customer engagement and mobile intelligence, bringing smart routing through a single communication platform,” said Guillaume Bourcy, co-founder and chief innovation officer at Enabld. “Innovation is at the very heart of this commitment, making customer communication and experiences more meaningful, current, and reliable with Enabld solutions. This partnership will unleash an unrivalled position in mobile intelligence.”
Enabld operates in North America and Europe. It empowers telcos and service providers to launch and grow enterprise communications at scale. Enabld’s CPaaS enablement platform is a one-stop-shop that empowers communication service providers to build own-branded CPaaS solutions and provide omnichannel communications services through a single interface.
“There is a growing requirement for service providers to innovate and accelerate the adoption of new omnichannel services. To be competitive, they need to ensure they have reliable routing data to deliver voice and messaging traffic with precision and effectively serve end-users,” said Tim Ward, VP number information services at XConnect. “By deploying our data, Enabld gains up-to-date information to solve real world challenges and deliver to its customers with greater precision. Our partnership with Enabld is ensures its customers’ omnichannel communications can be delivered seamlessly.”
XConnect’s number intelligence enables customers to build trust, gain control over their traffic, and grow their business with confidence. It provides a trusted global registry of network and subscriber information, based on privacy compliant phone number data including number portability, to optimise global communication services.