Helton Tool & Home finds the right tool for growth with Brightpearl

Tool and homeware supplier Helton Tool & Home has utilised Brightpearl’s retail operating system to improve its multichannel operations.

Using Brightpearl’s Automation Engine and Inventory Planner Premium tool to streamline its retail operations, Helton Tool & Home can redirect their time towards innovation and growth.

Its out-of-the-box, made-for-retail features include a library of Plug & Play integrations, which can quickly extend to the brand’s existing apps such as eBay, Amazon FBA, Amazon FBM, Walmart and Walmart WFS- and make syncing with the brand’s BigCommerce web store seamless. This agile connectability also gives the merchant the flexibility to adopt any apps and channels it chooses to use as it scales, all in a few simple clicks.

Brightpearl’s Automation Engine, which automates and streamlines processes in ordering, warehouse, inventoryshipping and fulfilment – as well as complicated workflows in bundling and dropshipping – means that key team members are freed up to focus their attention on innovation and growth.

Helton Tool & Home’s outdated demand-forecasting has been solved with Brightpearl’s Inventory Planner Premium, which provides data-driven sales predictions and advanced inventory management, so staff can make smarter, faster buying decisions.

“Our prior WMS did not provide accurate information on inventory levels,” said Jack Helton, a spokesperson for Helton Tool & Home. “As a result, we were forced to purchase up to double the amount of needed inventory in order to avoid overselling our products. In the short time that we have been using Brightpearl’s retail operating system, we have been able to normalise our inventory with Brightpearl’s Inventory Planner Premium, which forecasts our needs accurately. This is an absolute game changer.”

Justin Press, SVP Customer Success at Brightpearl, said: “Helton Tool & Home came to us at a crucial time for the business as it sought to revamp its operational infrastructure to support its route to rapid, multichannel success. We’re so pleased that with Brightpearl’s agile retail operating system, barriers to growth are removed and the Helton team can scale up with confidence. With Brightpearl, they’ve found the ultimate toolkit – one that will propel them into a hyper-scalable future.”

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