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Tech could have solved admin burden of ‘splitting a bill with an accountant’ and introduced ‘snack and trace’ system at the same time
Speaking about the impact of the ‘eat out to help out’ scheme, Thomas Messett, founder of Stampapp.me, a contactless ordering and payment system for hospitality owners and their customers, said: “The government have missed a trick with the ‘eat out to help out’ scheme. It was the perfect opportunity to develop an app that dealt with the complex admin of trying to split a bill with an accountant and introduce a ‘snack and trace’ function as well.”
“The restaurants, bars and cafes that I deal with are delighted with the extra revenue, but the admin load is huge. Lots are also trying to keep records of their customers, but a lot of those records start out handwritten and there are obviously going to be lots of mistakes.”
“Our app separates out the totals for food and alcohol, enables payment and keeps a GDPR-compliant time and date stamped record of who has visited and their contact details.”
“Most of the hospitality owners that I speak to welcome the extra revenue but they wish that the thinking had been a bit more joined up. A snack and trace system would have made huge sense in these challenging times.”
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